Change Communication Solutions
Supported email clients for
Communicate Cloud
Communicate Cloud supports a wide range of the most common email clients used by our customers. This list represents the email systems that we target and test.
GuideSpark uses HTML-format email, compatible with a wide variety of standards-compatible email systems. The following shows the main operating systems and email clients or web browswers that we support. If you are forwarding our email communications, for best results, we recommend that you forward emails from a desktop client that most closely matches the client used by your employees.
|
Email client |
Platform |
Versions tested |
Fidelity |
|
Android Mail (phone) |
Android 10 |
Latest |
good |
|
Apple Mail |
macOS 10.13 |
Latest |
good |
|
Gmail |
Desktop Browser |
Latest |
good |
|
Mail (iPhone) |
iOS 13 |
Latest |
good |
|
Mail (iPad) |
iOS 11 |
Latest |
fair |
|
Outlook 2019 |
Windows 10 |
Latest |
good |
|
Outlook 2016 |
Windows 10 |
Latest |
fair |
|
Outlook for Office 365 |
Desktop Browser |
Latest |
good |
* GuideSpark Email loads remote images: GuideSpark content URL lpcdn.guidepark.net may need to be added to your allow list for email systems.
If you still experience technical difficulties, please Submit a ticket here to GuideSpark Support. We will get back to you soon after we have reviewed your issue.
Need support for our legacy videos?