Employees are increasingly clamoring for consumer-grade tech experiences at work that also help them feel connected to their colleagues and organization.

Although a focus on customer satisfaction is crucial, companies shouldn’t lose sight of the people helping to drive organizational success. In this recent HRExecutive article, Josh Bersin interviewed several people including, GuideSpark CEO, Keith Kitani on the impact employee experience can have on your employees’ dedication to major company objectives – particularly as part of change management strategy.

 

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