No matter which framework companies choose to execute for digital transformation projects, the key factor to its success is who is in charge of the change management. Keith Kitani, CEO of GuideSpark explains why change management matters.

By 2022, it’s estimated that global spend on technologies and services that enable digital transformation will reach $1.95 trillion. Without proper implementation of these resources, companies are at risk of losing more than just money.

Keith Kitani, CEO of GuideSpark explains what companies need to do internally during change management and specifically who needs to be in charge.

 

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