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Change Communication Solutions

Communicate Cloud

Setup Guides

GuideSpark Communicate Cloud® (GSCC) is designed to be straightforward and intuitive. Some advanced capabilities require additional setup, either in GSCC or in combination with IT information from your company. Here you can download PDF files to help you or your IT team set up and use these advanced features.

GETTING STARTED CHECKLIST

Use the Getting Started Checklist to ensure a smooth employee experience before your campaign goes live.

TARGETED AUDIENCE SETUP GUIDE

The Targeted Audience Setup Guide will help you create and upload an employee list to create a Targeted Audience. You use a Targeted Audience to send emails or text messages directly to employees and measure the results by the audience segments that you define.

AUTOMATIC EMAIL DELIVERY SETUP GUIDE

The Automatic Email Delivery Setup Guide will help you deliver your email messages directly from you to employees, without needing to forward emails manually. This allows you to segment your analytics results for much better organizational information, and run simultaneous or complex campaigns without being overwhelmed by tasks.

EMBEDDED CONTENT EXPERIENCE SETUP GUIDE

The Embedded Content Experience Setup Guide will help you embed GSCC videos and other content directly within your company’s intranet web portal.

WEB BANNER SETUP GUIDE

A Web Banner is a reach message that sends employees to a specific piece of content. The Web Banner Setup Guide will help you create a web banner and embed it into your corporate intranet.

HR SYSTEM INTEGRATION SETUP GUIDE

HR System Integration creates a secure connection to many popular HR systems such as Workday, to ensure an updated and accurate employee list for your employee communications. Because your IT will set up and own the connection, the integration remains under your company’s security control.

MICROSOFT TEAMS INTEGRATION SETUP GUIDE

MS Teams Integration with GSCC provides delivery of messages to specific channels within MS Teams.  Once the integration is successfully installed, you can begin to schedule messages in GSCC, that will be delivered to your channel in MS Teams, effectively engaging your employees where they work!

If you still experience technical difficulties, please Submit a ticket here to GuideSpark Support. We will get back to you soon after we have reviewed your issue.

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