GuideSpark News & Press

Including the people in your transformation

Including the people in your transformation

Despite implementing the most innovative technologies, cutting-edge robotics and automation, digital workflows and paperless systems, some of the world’s most well-run, otherwise successful companies have failed to recognize that technology doesn’t transform the...
The rise of the employee-experience platform

The rise of the employee-experience platform

Employees are increasingly clamoring for consumer-grade tech experiences at work that also help them feel connected to their colleagues and organization. Although a focus on customer satisfaction is crucial, companies shouldn’t lose sight of the people helping...
Making Customer Outcomes Top of Mind

Making Customer Outcomes Top of Mind

Had Valerie Burman entered the CFO office a decade ago, you wonder whether the role would be as good a match for the accomplished finance executive as it appears to be today. Back in 2007, after working nearly a decade in M&A as an investment banker, Burman exited...

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