Like many companies, Equifax, a global information solutions company, is focused on attracting and retaining the very best talent, and their rewards packages are designed to support that goal. To help employees fully understand their benefits options, Equifax adopted an employee-centric “what’s in it for me” approach that resulted in positive employee feedback and decreased support requests.

Get ready to learn how Equifax:

  • Implemented a multi-channel communications program designed to appeal to different employee learning styles and preferences
  • Moved from a “one-dimensional” approach to creating employee-centric communications that employees described as “simpler, more transparent, easier to understand”
  • Helped “connect the dots” for employees by explaining benefits value and relevance to difference employee segments
  • Improved new hire benefits onboarding


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