Financial Health for Organizations and their Members

Fitch's prime credit card delinquency index, which measures credit card debt more than 60 days late, surged in January 2009, putting it 30% above historical averages.

Fitch's Rating

Members of today are faced with key financial challenges. They struggle to understand complex pension retirement plans and how to achieve short and long-term financial goals. Under the weight of economic uncertainty, many members are struggling to meet their financial obligations and are falling behind on their credit card and mortgage payments. Those members who resolve to take control of their financial security are expected to read, absorb and act upon mountains of text from dozens of vendors and service providers. They don’t know where to get started, who to trust and how the pieces come together to form a cohesive plan.

The Member Financial Wellness Center is a web-based solution designed to improve the financial well-being of members. This on-demand solution centralizes all resources into a one-stop destination for learning and financial and benefits support. In this way, the Member Financial Wellness Center becomes the hub for any financial, pension or benefits question or issue. Our multimedia approach provides employees with concise, actionable financial and benefits education in a very rich way. Members who need help applying what they’ve learned to their personal situation are given seamless access to a team of financial coaches.

Solutions

Features Benefits
Rich media solution
  • Engaging and interactive learning experience designed for today's member
  • Replace complicated documents with a more effective, cost efficient approach (and save paper…)
Customized compensation and benefits education
  • Improve understanding, utilization and appreciation of total compensation and benefits
  • Empower members to become better benefits consumers
  • Cost effectively communicate complex topics like pension plans
  • Streamline new benefit program rollouts and program updates
  • Reduce administrative costs and calls to your member call center
Comprehensive personal finance education
  • Provide financial clarity and momentum in uncertain economic times
  • Reduce workplace financial distractions and distress
  • Demonstrate union support for member financial goals
Short-form content
(5-8 minute lessons)
  • Maximize member participation and understanding
  • Cut through the clutter and complexity
  • Minimize disruption to core job responsibilities
Integrated curriculum
  • Demonstrate how member benefits and compensation package support an overall financial plan
Anytime, anywhere access
  • Provide rich education to a distributed workforce and family decision makers
Analytics & Reporting Dashboard
  • Gain valuable workforce intelligence on your member's financial health and needs
Flexible Web solution
  • Integrate the GuideSpark solution into your Member Benefits Web Sites and Seminars